What is Human Review of AI Decisions?

Definition

Human review is the right of a person affected by automation to have a real person reconsider the outcome. Many privacy laws pair this with tight timelines and forbid charging a fee for the review itself.

See also our AI compliance glossary for short definitions of common terms.

Which regulations require this

• CCPA/CPRA Automated Decision-Making Technology Regulations

  Grants California consumers the right to opt out of automated decision-making, request access to information about al...

  CAPrivacy ADMHighIn effect
• Minnesota Consumer Data Privacy Act - ADM and profiling provisions

  Minnesota gives consumers opt-out and challenge rights when profiling or automated decisions have legal or similarly...

  MNPrivacy ADMMediumIn effect
• Minnesota Consumer Data Privacy Act - Profiling Provisions

  Grants Minnesota consumers the right to opt out of automated profiling and request human review of significant automa...

  MNPrivacy ADMMediumIn effect

Which states reference this obligation

What you should do next

• Publish how to request review in the same places you explain AI use.
• Equip reviewers with enough context to override the model without re-running the whole stack.
• Track volume, turnaround, and outcomes to catch bottlenecks.
• Document each review for the same retention window as the underlying decision.
• Coordinate with labor counsel if union contracts add parallel grievance rules.